Why Integrity Management Systems, Inc. (IMS) is the Ultimate Choice for HOA Management Solutions
- integritymgmtsyste
- Aug 26
- 4 min read
You are an HOA board and you have the challenge of selecting a new HOA Management company, or you are self-managing, and seeking to hire a new HOA Management company. This can be a daunting task, filled with fear and challenges. We completely understand the serious of the decision you face. Below is a non-inclusive list of the items which you are certainly considering during your search.
Will the HOA Management company represent us with integrity, transparency and professionalism?
Will the HOA Management company charge us for items outside of our management?
Will the HOA Management company maintain and improve the curb appeal of our community?
Will the HOA Management company respond to our questions and that of our association homeowners?
Will the HOA Management company offer us amicable pricing structure and safeguard the association funds in our bank accounts?
Will the HOA Management company respond to after hours emergencies and maintenance requests?
This list of questions can go on and on. The above is simply a fraction of the questions IMS answers from prospective board members. However, these are the most frequently asked, and some of the most important questions any board should be asking. Over our two plus decades of HOA Management, the number one reason we hear from board members, as they face the challenge of selecting a new management company is the word "Fear". In the majority of cases in which IMS takes over the management of a new association, not only has fear kept the board from making a change sooner, but this same fear is why most boards are skeptical of beginning a new partnership with an HOA Management company.
The reasons for this fear relate back to the list of questions posed above. However, there is one company who can immediately alleviate your fears.
Below is a comprehensive list of reasons, facts and truths as to why Integrity Management Systems, Inc. should be your ultimate choice for all of your HOA Management solutions.
Integrity - The first name of our business says it all! No management company survives, thrives and prospers for 25 years without the highest levels of business integrity. In our world of social media and online rating platforms such as Google business, a business is what the public reviews says it is. In our case, IMS proudly boasts over 1400 public 5 star reviews! We operate with only the highest levels of integrity, and will never falter in our commitment to this truth.
100% Complete transparency - Business transparency goes hand in hand with business integrity. One cannot exist without the other. IMS is comprised of "do the next right thing people", and as such, as an HOA Management company, IMS is a do the next right thing business. We are foundationally built upon this principle and truth.
Deference to the board - The definition of the word deference means "respectful yielding to the judgement, opinion, or wishes of another, often stemming from a sense of courtesy or regard for authority. If you do not understand why this is so vitally important, you are a new board member. The world of HOA Management is full of management companies who do not understand their role in the partnership. We hear stories of bullying and threats of legal actions against them from board members weekly. We view HOA Management as a corporation. In a corporation there are shareholders. IMS is always the junior shareholder, deferring authority to the board at all times.
Professionalism - The word professionalism is used extensively in our public Google reviews. Akin to integrity and transparency, professionalism is what you do when no one is looking. It is either in the DNA of who you are as a business, or it is missing. Much like character, professionalism is most easily seen during challenging times, and in challenging situations. HOA Management promises challenges, and it is embedded deeply in our DNA to always maintain a professional demeanor, with all of our board members, association homeowners, contractors and team members.
Technology - In today's world, the HOA Management company cannot survive and prosper without the most up to date and robust software. IMS utilizes Buildium, a property software for HOA Management. Buildium is among the top three software systems in the world, and its many amazing features make it our personal favorites.
Experience - Founded in 2000, IMS recently celebrated our 25th anniversary. With 25 years of business operations, no HOA Management company posses greater experience and expertise in managing homeowners associations. Our corporate hierarchy consists of over 100 years of property management experience.
Boots On The Ground - IMS wholeheartedly believes in and is a boots on the ground corporation. Beginning with our President & CEO, we are an in tune, and involved HOA Management company, which is a key component to our continued success and growth.
Employee To Doors Ratio - In the United States, the average number of doors an association manager is assigned ranges from 1200 - 2400 doors. This means that one single employee can be assigned to the management of as many as 25 associations. This is among the top reasons why boards and homeowners express the dissatisfaction with HOA Management companies. We feel these statistics are ludicrous, and why we employ a pod system so that no single person is responsible for more than 600 doors, which is a highly manageable number.
The preceding is only a small sample of the many reasons why IMS is your ultimate choice for HOA Management Solutions. To schedule a comprehensive consultation with your board, please feel free to reach out to IMS today. We will be delighted to answer your questions, and assist you with immediately making your HOA community the very best.
Integrity Management Systems, Inc.
9662 N. Kings Hwy.
Myrtle Beach, SC 29572
(888) 810-9184
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