Essential Tips for Choosing the Right HOA Manager for Your Community
- integritymgmtsyste
- Aug 25
- 3 min read
It is that time of year once again where HOA boards begin their search for their new association manager. While the time of year of this process continues to change, and is now more of a year round endeavor, the months between September through December are still the busiest months for Integrity Management Systems, Inc. (IMS) , as we are inundated with new board requests management representation.
To begin, we invite you to take a few moments and watch this wonderful informational video by our President & Chief Executive Officer, as he discusses the many advantages of partnering with IMS as your association manager.
The management of any HOA can easily be divided into three categories, accounting, administration, and property services. Below, we will discuss each:
Accounting - Your association management partner must have a great accounting program, to manage the payments and financial complexities of an HOA. IMS utilizes Buildium, one of the most robust and powerful property management softwares on the planet. We are happy to provide any prospective board with Buildium training, before, during and after the vetting and onboarding process with our company.
Administration - The administrative aspects of HOA management simply involve communications, both with board members and homeowners. We frequently hear from prospective board members that their current management company does not property communicate with them and the homeowners. Our Buildium software makes this process seamless for all homeowners and board members. We offer a varied array of means to communicate with us, via instant message, email, and telephone communications.
Property Services - The most complicated aspect of HOA management is in managing the property services all associations require. There can be a lot of moving parts and a multitude of services required, depending on the size, type and location of the community. IMS has 25 years of experience in managing large communities, with a number of moving parts. We place the highest emphasis on the curb appeal of our communities, which is among the many reasons we continue to be in such high demand. Make no mistake, if you are a board member, partnership with only the best will keep your homeowners happy with their investment.
And Now, The Essential Tips For Choosing The Right HOA Manager For Your Community!
Read Google Reviews and the replies to each. IMS is proudly number one of Google, and we place a tremendous amount of resources, time and effort into protecting our top status. As you do your research, begin it with Google. Google ratings will tell you all you need to know about any business.
Look for transparency in all communications. IMS prides itself on 100% transparency, and you will see this listed throughout our Google reviews. Without transparency, trust cannot be built, and the board and homeowners can never know the truth about how their investment community is being managed.
Integrity. This is the first word in our business name for good reason. Without the highest levels of business integrity, a management company cannot operate effectively in managing any HOA.
Sense Of Urgency. Your management company cannot and will not be effective if there is no urgency in the management of the community. IMS prides itself on having the highest sense of urgency in all of our endeavors.
Deferring to the board of directors. The management partner must defer to the board, and not the other way around. The board must maintain control, and the management company must know and understand their role in the relationship. There is no place for management company bullying of a board, and this is unfortunately rampant in our industry.
There are other elements to ensure before selecting your next management company, but if your goal is to select the best partner in the industry, IMS is simply that! We were recently voted the number one property manager in Myrtle Beach, and extremely proud of this honor. We will be delighted to speak with any and all board members, providing you with a comprehensive and detailed series of conversations about our HOA partnerships with IMS.
Integrity Management Systems, Inc.
9662 N. Kings Hwy.
Myrtle Beach, SC 29572
(888) 810-9184
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